FAQs

Get Informed

Which countries do you ship to?

We currently only sell our products in England, Wales and Scotland. We are working hard to navigate the post-Brexit rules and sell our products in the EU and Northern Ireland. We also aim to launch our products in other countries soon. More updates will follow.

Do you accept returns?

Due to the nature of the goods we sell, we only accept returns if the goods are faulty, or if you have experienced an allergic reaction to a product within 14 days of purchase. Please contact us on info@organicyouthskincare.com as soon as possible, and we will advise on further action.

What is the shelf life of your products? 

Organic Youth products have an expiry date of 12 months from the date of manufacture. The expiry date is engraved under the bottle. We manufacture our oils in small batches to ensure they are fresh. If any Organic Youth products that have not been sold fall into a 6 month expiry date they will be reduced in price, and this will be clearly stated on the product page.